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Jodey - TRL Tier 2 Support

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    426
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About Jodey - TRL Tier 2 Support

  • Rank
    Mistress of Answering Questions
  • Birthday 09/01/1972

Profile Information

  • Gender
    Female
  • Location
    Houston, TX
  • Interests
    Keepin' y'all in the know.
  • Occupation
    Customer Support Specialist/Advanced Customer Support
  • The year you started making chainmail
    2008

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  1. Jodey - TRL Tier 2 Support

    Scales - all materials and sizes

    We are out of strip with no ETA at this time. Ask again in a month and we can see where we are with our strip order.
  2. Jodey - TRL Tier 2 Support

    Jewelry Supplies - all beads, clasps, chain etc

    These will be restocked around March/April 2020.
  3. Jodey - TRL Tier 2 Support

    Aluminum - Bright

    The full set of guides that we need is estimated to arrive in 6 to 8 weeks. We were expecting a full set with what was shipped to us this past Friday, but it is only a partial set and will not do what is needed.
  4. Jodey - TRL Tier 2 Support

    Anodized Aluminum

    These will restock in 2 weeks.
  5. Jodey - TRL Tier 2 Support

    Aluminum - Bright

    We are still awaiting the part we need for the machine to make these. No eta at this time.
  6. Jodey - TRL Tier 2 Support

    Stainless Steel - Black and Plain

    These will restock in 2-4 weeks.
  7. Jodey - TRL Tier 2 Support

    Stainless Steel - Black and Plain

    We received the wire on Friday. I have a message back to see if we have an ETA on sxss1458 or ss1458. Today is a holiday, so it will be tomorrow or Wed before I have an answer.
  8. Jodey - TRL Tier 2 Support

    Stainless Steel - Black and Plain

    We received the wire on Friday. We are working to make bagged and bulk 16516 and will get it marked into stock over the next 2 to 3 weeks. It takes time to get the rings made, bagged, etc. Same for 14g stainless rings. Regarding SB, the Oct 3 update is still correct: We have to make rings from the wire when it arrives. We estimate it will be 1-2 months before we are ready to send off anything to the blackener.
  9. Jodey - TRL Tier 2 Support

    Anodized Aluminum

    I'm sorry, I don't find this product code in our database. The closest I can come up with is SCSM-SAGLD. Please contact customer service directly for assistance with this. If you can send a photo as well, that would be helpful. orders (at) theringlord.com
  10. Jodey - TRL Tier 2 Support

    Scales - all materials and sizes

    SCSM-BTAA-BZ, and SCSM-BTAA-RED - update - these will restock in 1-2 weeks
  11. Jodey - TRL Tier 2 Support

    Stainless Steel - Black and Plain

    We have to make rings from the wire when it arrives. We estimate it will be 1-2 months before we are ready to send off anything to the blackener.
  12. Jodey - TRL Tier 2 Support

    Tools - all pliers, cutters etc

    They have been ordered but we have not received an ETA yet.
  13. Jodey - TRL Tier 2 Support

    Scales - all materials and sizes

    Midnight purple was a limited edition color, so there has been no decision as of yet to restock these scales. -gld will restock today or tomorrow, -lime will be 3+ months, no eta for -bz as we need to wait for more of those colors that need restocking before we will run them. Same for violet. -red has a z-product at the bottom of that section.
  14. Jodey - TRL Tier 2 Support

    Titanium - Anodized and Plain

    There is no ETA at this time.
  15. Jodey - TRL Tier 2 Support

    Rubber Rings

    Out of stock epdm will restock around the end of January.
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